Paid instantly

Online payments straight from your bank. No cards, no logins, no extra steps. It’s effortless—just as it should be.

Visit the Help Center to get answers, contact support or trace payments.

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Trusted by

100+ million

People worldwide

Connected to 12,000 banks globally

The easy, safe way to pay

Trustly lets you pay online effortlessly—all you need is your bank account.

Pay with confidence

Trustly is EU-licensed and Swedish-regulated, so security and trust are built in.

Fast transactions

Transfer money, make payments and get refunded instantly. That’s now.

Pay immediately, worry never

Invoices and interest rates will never come back to haunt you with our direct payments.

Forget where your wallet is

No credit cards, manual entry or logging in. Just a couple of taps on your phone.

It’s always free

Pay for your goods and services without ever paying fees or extra charges.

How it works

1. Choose Pay by Bank

When you reach the checkout, choose to pay using your bank account.

2. Bank details are already there

If you’ve used Trustly before, your bank details will be pre-filled.

3. Consent with bank app or eID

Authenticate the payment in your bank app or eID.

4. Payment is confirmed!

You’re all set (you paid 2x faster than other payment methods).

Trusted by top brands

The new way to pay

Pay by Bank is transforming how people pay. Powered by Open Banking, you get instant, secure payments that are built for the digital age. It’s rapidly becoming the preferred way to pay online.

30% faster transaction times on average

365 days of dedicated customer support

112m consumers have used Trustly worldwide

Common questions

Learn more about paying with Trustly and how it works.

Is Trustly safe to use?

Yes, Trustly is safe to use. We use the highest encryption standard available in addition to your bank’s security system, and host data on GDPR-compliant servers. We never store any information that can be used to access your bank account.

Our friendly customer support team is also on hand every day of the year to help if you run into a payment challenge.

How do I pay using Trustly?

Trustly is a payment option that’s integrated in the checkouts of online businesses. Simply select Trustly and follow a few simple steps:

Select your bank
Choose your account
Confirm payment with eID or your bank app
Get your payment confirmation

Who is behind Trustly?

Trustly Group CEO:

Johan Tjärnberg was appointed Group CEO of Trustly in 2022 after serving as Chairman since 2020. In 2014, Johan founded Bambora, an international payments processor for in-store and online retailers. And he has an extensive background from the global payment business.

Major shareholders:

Nordic Capital: A leading private equity investor with a focus on selected regions and sectors where it has extensive experience and proven success. The main sectors are healthcare, technology and payment solutions, financial services, as well as industrial and business services. The main regions are Europe and globally for investments in healthcare, and technology and payment solutions. Owners since 2018.

Alfvén & Didrikson: Investors in small and mid-sized privately owned European companies. Alfvén & Didrikson invests without fund restrictions and can apply a pragmatic approach to new investments in addition to a lifelong perspective when appropriate. Owners since 2011.

BlackRock: BlackRock Private Equity Partners is one of the world’s largest asset management firms. With a footprint in more than 30 countries and serving clients in over 100 countries, BlackRock provides a broad range of investment and technology services to institutional and retail clients worldwide. Owners since 2020.

Still have questions?

Find answers on our FAQ page or contact our support team for help—available seven days a week.

Go to Help Center