Building a sustainable payments ecosystem
As a global leader in payments, we are committed to reducing our environmental footprint, fostering an inclusive workplace and upholding high ethical standards.
Minimising environmental impact
Our digital-first model means fewer intermediaries and less reliance on paper-based transactions. Overall, our environmental impact as a digital payments business is low.

Net Zero commitment
We aim to achieve Net Zero by 2050.

Energy and travel efficiency
We are committed to optimising office energy use and reducing business travel emissions.

CO2 emissions
We are actively measuring our CO2 emissions—including scope 1, 2 and 3—and examining ways to reduce our carbon footprint.
Continued focus on sustainability
In 2024, Trustly took steps to integrate sustainability within our business.
Social responsibility and inclusion
Our people drive our success, and we are committed to a workplace that champions diversity, equity and well-being.

60+ nationalities working across 11 cities and three continents

Committed to increasing the number of women in senior management positions to 40% by 2030

Flexible and remote work options to support work-life balance
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Governance and transparency
Trust and security are fundamental to what we do. We operate in a highly regulated environment and always need to ensure we are compliant with regulations and standards—including financial crime prevention, data privacy and corporate governance.
Ethical business practices
Committed to ethical business practices, with policies in place to ensure anti-discrimination and whistleblower protections.
Code of conduct
Code of conduct that highlights our expectations for ethical business practices, including our zero-tolerance policy on forced and child labour.
Regulations training
Mandatory training for employees on regulations and standards, including AML/CTF and code of conduct.
Licensed and regulated
We are licensed and regulated under the Swedish Financial Supervisory Authority (EU) and the Financial Conduct Authority (UK).