Building a sustainable payments ecosystem

As a global leader in payments, we are committed to reducing our environmental footprint, fostering an inclusive workplace and upholding high ethical standards.

See our latest reports

Minimising environmental impact

Our digital-first model means fewer intermediaries and less reliance on paper-based transactions. Overall, our environmental impact as a digital payments business is low.

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Net Zero commitment

We aim to achieve Net Zero by 2050.

Energy and travel efficiency

We are committed to optimising office energy use and reducing business travel emissions.

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CO2 emissions

We are actively measuring our CO2 emissions—including scope 1, 2 and 3—and examining ways to reduce our carbon footprint.

Continued focus on sustainability

In 2024, Trustly took steps to integrate sustainability within our business.

Greenhouse gas (GHG) inventory

Conducted an extended greenhouse gas (GHG) inventory to better understand our environmental impact.

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ESG governance

Strengthened our ESG governance by aligning our Global Sustainability Strategy and Policy with our Double Materiality Assessment (DMA).

Slavery risk assessment

Conducted a modern slavery risk assessment of all suppliers.

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Sustainability training

Developed training that will keep our employees informed on the sustainability regulations and Trustly’s efforts within sustainability.

Transparency

We've aligned with new sustainability regulatory standards and are ensuring we are transparent in our reporting.

Social responsibility and inclusion

Our people drive our success, and we are committed to a workplace that champions diversity, equity and well-being.

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60+ nationalities working across 11 cities and three continents

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Committed to increasing the number of women in senior management positions to 40% by 2030

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Flexible and remote work options to support work-life balance

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Governance and transparency

Trust and security are fundamental to what we do. We operate in a highly regulated environment and always need to ensure we are compliant with regulations and standards—including financial crime prevention, data privacy and corporate governance.

Ethical business practices

Committed to ethical business practices, with policies in place to ensure anti-discrimination and whistleblower protections.

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Code of conduct

Code of conduct that highlights our expectations for ethical business practices, including our zero-tolerance policy on forced and child labour.

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Regulations training

Mandatory training for employees on regulations and standards, including AML/CTF and code of conduct.

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Licensed and regulated

We are licensed and regulated under the Swedish Financial Supervisory Authority (EU) and the Financial Conduct Authority (UK).

Johan Tjärnberg | CEO @ Trustly

"Trustly is delivering the most logical way to pay online. We are proud to support leading brands in boosting their conversion and providing world-class user experiences."

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Let’s drive sustainability forward together

Contact our team to learn more or explore partnership opportunities.

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